Acceptable
Use Policy
Scope and Application
of Policy
AVSpamfilter maintains this Acceptable Use Policy ("AUP") to provide users
of its Services (as such term is defined in the Terms of Service located
at http://www.admin.avspamfilter.com/TOS.htm
for purposes of this AUP, the term "Services" shall also be deemed to include
AVSpamfilter’s various systems and network) with a clear statement of rules
and use restrictions that apply to the use of AVSpamfilter’s Services.
This AUP forms an integral part of the Terms of Service that govern your
use of AVSpamfilter’s Services. Your compliance with and cooperation in
AVSpamfilter’s enforcement of this AUP is an express condition to your continuing
contractual rights to use AVSpamfilter’s Services. This AUP also applies
to your employees, agents, contractors and end users. The evolving nature
of the Internet and on-line commerce makes it necessary for AVSpamfilter
to reserve the right to make changes to this AUP at any time. You agree
that any changes will be effective when posted on-line at this location
and that your continued use of AVSpamfilter’s Services will constitute your
acceptance of any changes or additions to this AUP. You may determine the
date of posting at the Effective Date section at the end of this AUP.
This AUP is not intended to address all possible unacceptable uses of AVSpamfilter’s
Services. As a result, AVSpamfilter reserves complete discretion to determine
what constitutes an unacceptable use of its Services and reserves the right
to suspend or terminate your Services, or take such other action as AVSpamfilter
deems appropriate in its sole discretion.
Prohibited Uses
YOUR USE OF AVSPAMFILTER’S SERVICES MAY NOT VIOLATE ANY OF THE FOLLOWING
PROVISIONS. AVSPAMFILTER MAY SUSPEND OR TERMINATE YOUR SERVICES IF IT DETERMINES,
IN ITS SOLE AND EXCLUSIVE DISCRETION, THAT YOU HAVE ENGAGED IN ANY ACTIVITY
THAT VIOLATES THIS AUP. YOU VIOLATE THIS AUP WHEN YOU, YOUR END USERS OR
ANY THIRD PARTY ACTING ON YOUR OR YOUR END USERS’ BEHALF, ENGAGE IN ANY
ACTIVITY, DIRECTLY OR INDIRECTLY, OR ATTEMPT TO ENGAGE IN AN ACTIVITY, WHETHER
SUCCESSFULLY OR OTHERWISE, CONTRARY TO THE TERMS OF THIS AUP.
AVSPAMFILTER WILL NOT INTERVENE OR BECOME INVOLVED IN ANY DISPUTES BETWEEN
YOU AND A THIRD PARTY. CONSEQUENTLY, AVSPAMFILTER RESERVES THE RIGHT, IN
ITS SOLE AND EXCLUSIVE DISCRETION, TO SUSPEND OR TERMINATE YOUR SERVICES
UPON ITS RECEIPT OF ANY THIRD PARTY COMPLAINT THAT YOU HAVE ENGAGED IN ANY
ACTIVITY THAT VIOLATES THIS AUP, THAT MAY OTHERWISE SUBJECT AVSPAMFILTER
TO LIABILITY FOR ANY REASON, OR THAT MAY CAUSE AVSPAMFILTER TO INCUR LEGAL
FEES OR OTHER EXPENSES.
AVSPAMFILTER MAY SUSPEND AND TERMINATE YOUR SERVICES UNDER THIS AUP WITHOUT
NOTICE TO YOU AND YOUR END USERS. AVSPAMFILTER MAY ALSO REPORT YOUR ACTIVITIES
TO FEDERAL AND/OR STATE LAW ENFORCEMENT AGENCIES.
- Lawful
Purpose
You may use AVSpamfilter’s Services only for lawful purposes. You may
not transmit, store or present any information, software, data, file
or material in violation of any applicable law or regulation. You may
not use AVSpamfilter’s Services to facilitate, or otherwise assist in,
the violation of any law or regulation.
- Spamming
and Related Activities
AVSpamfilter strictly prohibits your use of AVSpamfilter’s Services
to transmit SPAM or to host a site that is advertised or announced via
SPAM. "SPAM" is any form of unsolicited advertisement or informational
announcement that is transmitted, whether singularly or in bulk, via
any Internet-based communications medium including, but not limited
to, Microsoft Messenger Service; Chat Programs such as AIM, YIM and
MSN; e-mail, Internet facsimile, Internet phone, instant and text messaging
(SMS) and IRC applications. Activities that violate this policy may
also subject you to civil liability to third parties and to criminal
penalties.
- Permission
Based Communications
You may use AVSpamfilter’s Services to transmit permission-based communications
for purposes of marketing your goods and services, provided that you
otherwise comply with the standards set out in this AUP and all applicable
laws including, but not limited to, the CAN-SPAM Act. All marketing
conducted using AVSpamfilter’s Services must be permission (opt-in)
based. You must keep adequate and verifiable records to prove that your
marketing is strictly permission-based. In addition, should you purchase
mailing lists or other types of data that are to be used to contact
third parties via AVSpamfilter’s Services, you must verify that the
lists have been compiled on a strict "opt-in" basis.
In addition to the foregoing general requirements, all permission-based
communications sent using AVSpamfilter’s Services must include the following
(and you are required to take the corresponding actions set forth below):
- A working
"unsubscribe" link. (You must honor all unsubscribe requests within
72 hours from the time they enter AVSpamfilter’s Services.)
- The recipient’s
accurate e-mail address in the "to" line and the sender’s accurate
e-mail address in the "from" line.
- A working
link to your privacy policy.
- A working
"abuse" address and/or link. (You must answer all complaints forwarded
to this address within 72 hours from the time they enter AVSpamfilter’s
Services.)
- An up-to-date
website that corresponds with the domain portion of the response
e-mail. Your website must conspicuously display your up-to-date
mailing address, telephone number and facsimile number.
You are solely responsible for the transmission of all such permission-based
communications. AVSpamfilter reserves the right to suspend or terminate
your Services in the event AVSpamfilter receives an excessive number
of complaints related to your permission-based communications, whether
such complaints are made by parties whom "opt-in" or otherwise. You
agree that AVSpamfilter may determine what constitutes an excessive
number of complaints in its sole and exclusive discretion.
- Copyright
Infringement
You may not use AVSpamfilter’s Services in any manner that infringes
upon the rights of a third party under federal and foreign copyright
laws.
AVSpamfilter is registered with the United States Copyright Office pursuant
to the Digital Millennium Copyright Act ("DMCA"). If a copyright owner
believes in good faith that AVSpamfilter is the hosting provider of
material that infringes that copyright, the copyright owner may submit
a written notification of claimed infringement to AVSpamfilter’s designated
copyright agent:
By Mail:
Copyright Agent
AVSpamfilter, Inc.
18 Cherry Street
Tenafly, New Jersey 07670
By Facsimile:
201-569-7898
By E-mail:
mailto:legal@avspamfilter.com
PLEASE NOTE: The designated copyright agent is appointed solely for
the purpose of receiving notices of copyright claims submitted pursuant
to the DMCA. No other notices or communications should be forwarded
to the designated copyright agent.
The DMCA contains very specific guidelines as to what proper notification
of claimed infringement must contain. Copyright owners may obtain a
copy of the DMCA, including these guidelines, by visiting the web site
of the U.S. Copyright Office at http://www.copyright.gov/title17/92chap5.html#512.
AVSpamfilter is not required to respond to notices that do not meet
the requirements of the DMCA. Copyright owners should be aware that
there are substantial penalties for false claims and that AVSpamfilter
will actively refer complainants who use the DMCA for improper purposes
to relevant law enforcement agencies.
In the event that AVSpamfilter must remove, or disable access to, material
on your web site that is alleged to infringe another’s copyright under
the DMCA, you acknowledge and agree that AVSpamfilter may do so by disabling
access to your entire web site.
- Violations
of Other Intellectual Property Rights
You may not use AVSpamfilter’s Services in any manner that infringes
or misappropriates any other intellectual property rights of a third
party including, but not limited to, trademarks, trade names, trade
dress, logos, domain names, patents, trade secrets and other proprietary
rights of a third party.
Although AVSpamfilter reserves the right to suspend or terminate your
Services upon its receipt of a third party claim that alleges that you
are using AVSpamfilter’s Services in a manner that infringes such third
party’s intellectual property rights, AVSpamfilter may, in its sole
and exclusive discretion, allow you to continue use of its Services
provided that you confirm in a timely manner that you have discontinued
the allegedly infringing activities or provide AVSpamfilter with a court
order confirming that your activities do not infringe the intellectual
property rights of such third party.
- Defamation
and Harassment
You may not use AVSpamfilter’s Services to defame, harass, abuse, libel,
slander or threaten a third party.
Complaints about activity in violation of this policy engaged in by
AVSpamfilter customers or end users may be directed to abuse@avspamfilter.com.
- Child
Pornography
You may not use AVSpamfilter’s Services to disseminate or display images
or other content that constitutes child pornography under United States
laws.
AVSpamfilter applies a zero tolerance policy to the enforcement of this
prohibition. AVSpamfilter takes an active role in cooperating with law
enforcement officials in their efforts to prosecute violations of statutes
that prohibit the dissemination of child pornography. AVSpamfilter reports
the use of its Services to disseminate or display child pornography
as required by law. You will not be notified that AVSpamfilter may be
cooperating with law enforcement or that AVSpamfilter has reported the
use of its Services in this manner.
For further information about child pornography, you may visit the web
site of the National Center for Missing and Exploited Children at www.ncmec.org.
Complaints about activity in violation of this policy engaged in by
AVSpamfilter customers or end users may be directed to abuse@avspamfilter.com.
- Disruptive
or Abusive Activity
You may not use AVSpamfilter’s Services:
- to forge,
misrepresent, omit, or delete message headers, return mailing information
and/or Internet Protocol addresses to conceal or misidentify the
origin of a message;
- to create
or transmit any Internet virus, worm, Trojan horse or computer code
intended to disrupt services, destroy data, destroy or damage equipment,
or disrupt the operations of the Services;
- to maintain
open mail relays, forward or propagate "chain" mail or mail bomb;
- to engage
in denial of service attacks including, but not limited to transmitting
packets with an illegal packet size, UDP flooding, ping-flooding,
half-open TCP connection flooding and any other use, or otherwise
interfere with an Internet user’s terminal session;
- in a manner
that encumbers or utilizes disk space, processors or other system
requirements beyond those allowed by your specific account;
- to establish,
create or otherwise make available any Internet Relay Chat (IRC)
server;
- to hack, subvert,
or assist others in hacking or subverting the security or integrity
of AVSpamfilter’s Services;
- to disseminate
or display indecent or obscene images or content;
- to solicit
information that is considered to be confidential, such as passwords
or credit card information, or to crack passwords or to defraud
third parties into releasing their passwords;
- to solicit
or facilitate the performance of any illegal activity, even if the
activity itself is not performed; and/or
- in any manner
that might potentially subject AVSpamfilter to unfavorable regulatory
action, subject AVSpamfilter to any liability for any reason, or
adversely affect AVSpamfilter’s public image, reputation, goodwill,
business or operations.
- United
States Export Laws
United States export control laws govern your use of AVSpamfilter’s
Services. These laws apply to you and your use of AVSpamfilter’s Services
regardless of whether you actually reside in the United States.
You may not use AVSpamfilter’s Services for any purpose that violates
these laws, which may include the sale of products that may be legal
to sell in the United States, but illegal to export. You may not use
AVSpamfilter’s Services to provide services to end users with whom United
States citizens may not do business.
For further information about United States export laws, you may visit
the United States government’s portal to exporting and trade services
at http://www.export.gov/exportcontrols.html.
- Privacy
AVSpamfilter’s privacy policy may be found at http://www.admin.avspamfilter.com/privacy-policy.htm.
While AVSpamfilter is concerned with the privacy of on-line communications
and websites, the Internet is no more secure than other means of communications.
You should assume that all on-line communications are insecure. AVSpamfilter
is not responsible for the security of any information transmitted over
its Services, unless it has expressly agreed to do so. Such an agreement
must be in writing and signed by an authorized officer of AVSpamfilter.
- IP Addresses
In connection with your use of AVSpamfilter’s Services, you may only
use IP addresses that are assigned to you by AVSpamfilter. If you use
IP addresses that are not assigned to you by AVSpamfilter, AVSpamfilter
will suspend your Services from network access until such time as the
IP address overlap is corrected. AVSpamfilter owns all IP addresses
that may be assigned to you by AVSpamfilter. AVSpamfilter may, in its
sole discretion, change these numbers from time to time without notice
to you.
- Certain
Restrictions Applicable to Shared Customers
If you are the registered owner of an AVSpamfilter shared account:
Your Services may not be transferred or used by anyone other than you.
You may not sell, lease or assign the Services or any part of the Services
to any party not named in AVSpamfilter’s records. You may allow ftp
access and host websites for your end customers without violating this
AUP.
When you utilize an excessive amount of system resources, AVSpamfilter
reserves the right to place CPU process limits on your account to prevent
disruption of AVSpamfilter Services to other customers. AVSpamfilter
reserves sole discretion to determine what constitutes excessive usage
of system resources.
- Certain
Restrictions Applicable to Dedicated Customers
If you are the registered owner of an AVSpamfilter dedicated account:
You are solely responsible for any breaches of security affecting servers
under your control. If your server is involved in an attack on another
server or system, it may be shut down and AVSpamfilter may launch an
investigation to determine the cause and source of the attack. In such
an event, you are responsible for all costs to rectify any damage done
to your server and any other requirement affected by the security breach.
You acknowledge and agree that AVSpamfilter will not be liable to you
or your end users for any loss or corruption of data or information,
inability to access the Internet or AVSpamfilter’s Services or inability
to transmit or receive information as a result of any actions taken
by AVSpamfilter in response to such security breaches. This foregoing
sentence may not be construed to diminish or amend any limitations of
liability, or restrict the applicability of such limitations, as to
AVSpamfilter that are set forth in the Terms of Service or any other
agreement between you and AVSpamfilter.
No Credits or Refunds for Suspension and/or Termination of Services
AVSpamfilter does not issue credits or refunds for outages incurred
as a result of its decision to suspend or terminate its Services for
a violation of this AUP. You agree to indemnify, defend and hold harmless
AVSpamfilter from any claims by your end users and any third party that
they have been damaged by reason of such suspension or termination of
AVSpamfilter’s Services.
Monitoring of Services; Cooperation with Law Enforcement; Legal
Documents
You are solely responsible for ensuring that materials disseminated
or posted using AVSpamfilter’s Services comply with this AUP and all
applicable laws and regulations. AVSpamfilter does not review, edit,
censor or take responsibility for any information you, other customers
or your end users may create.
AVSpamfilter may disclose information, including information that you
may consider confidential, in order to comply with a court order, subpoena,
summons, discovery request, warrant, regulation or governmental request.
AVSpamfilter assumes no obligation to inform you that such information
has been provided and, in some cases, may be prohibited by law from
providing you with notice.
On occasion, AVSpamfilter may have a need to communicate with you about
issues that relate to billing, service changes, additions and modifications
to its Services. AVSpamfilter may choose the method of such communication
in its sole discretion. The preferred method of communication is via
e-mail.
It is your responsibility to provide and check the account and contact
information, including a required valid e-mail address, that you provide
to AVSpamfilter during the sign-up process. It is your responsibility
to inform AVSpamfilter promptly of any changes to your account or contact
information. AVSpamfilter has no responsibility for communications that
are misdirected as a result of your failure to provide AVSpamfilter
with updated contact information.
Effective
Date: This AUP was last updated October 28, 2004.
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